FAQ

• DO I HAVE TO WEAR A MASK?
  Masks are optional.

• WHAT DO I NEED FOR MY FIRST VISIT?
  Wear comfortable clothes that you can work out in. Bring your grip socks. We also sell them in the studio.

• DO PUNCHCARDS EXPIRE?
  Yes, 5 pack of classes expires in 30 days, 10 pack expires in 60 days. First Timer Deal expires in 14 days.
  5 pack of privates expires in 60 days, 10 pack of privates expires in 120 days. 

• WHAT IS YOUR CANCELLATION POLICY?

  Out of respect to our hard-working team, we ask that you respect a strict 24 hour cancellation policy. You can cancel through your MindBody account. 
  If you miss a class/ private, you will lose your credit. For unlimited members, you will be charged a $10 fee for late cancelling and a $20 fee for no show.  

• ARE GRIP SOCKS REQUIRED?
  Yes. Note that no regular socks are allowed since they might slip and slide.

• CAN I TAKE CLASSES IF I AM PREGNANT?
  Yes you can! Before class, please always let your instructor know of where you are in your journey so we can keep you and your baby safe. Please refer to our class description for specifics on which classes are safe at what stage of your pregnancy.
  We recommend privates from the second trimester.
  To help you safely transition into pilates post partum, we encourage you to book a private with our highly trained instructors. 

• CAN I FREEZE MY MEMBERSHIP?
  Yes, you can freeze your membership with two weeks notice for minimum 7 days and maximum of 14 days. You can freeze your membership up to 2 weeks per year.

• CAN I CANCEL MY MEMBERSHIP?
  Yes, just give us two weeks of notice.